• @unreasonabro@lemmy.world
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    601 year ago

    there’s not a single thing radical about wanting these fuckers out of our homes and out of our lives. Kill em all as far as I’m concerned.

  • @Holzkohlen@feddit.de
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    1 year ago

    HP execs seething every time I use my old ass HP printer that takes refills and doesn’t complain. The ink never dries out either. This thing got no internet access, they can’t disable anything without literally breaking down first my door and then the printer itself. I hope they use sleep over this.
    Shoutout to the real OGs doing those refills, they fill them more than new ones and sell them for half the price.

    • @CatLikeLemming@lemmy.blahaj.zoneOP
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      331 year ago

      I bought an HP Envy, one of these convertible laptop thingies, when I didn’t know any better. The hinge broke about a month after the warranty expired. Repair costs (at a local repair shop, but still) were like 200€ because apparently I had to buy a whole new top cover for the damn repair to work

      Anyways, I’m gonna buy a Framework laptop next because fuck going through that again

      • @weeeeum@lemmy.world
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        91 year ago

        Repair technician here. Yes we get a lot of hps with bad hinges, because they screw that super stiff hinge into the most floppy wet newspaper like piece of plastic possible. 200$ is reasonable because depending which side it’s one you have to completely gut the screen assembly or the keyboard assembly (you use to be able to replace keyboards by themselves now you need to completely gut the whole computer)

        Fuck HP but also fuck a lot of other brands cause they all pull this bullshit (dell, apple, Lenovo, Acer, Asus)

        • Neofox
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          21 year ago

          That’s a lot of the market right here. What would you recommend being a good laptop brand then?

          • Almost any brand has good products… Just look at the business lines of products. They are much higher quality and usually come with a decent warranty.

          • @Thrift3499@lemm.ee
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            11 year ago

            Lenovo ThinkPads are really well built. I’d steer clear of their ideapads though, they’re the usual consumer marketed rubbish.

            • Virtual Insanity
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              11 year ago

              This is exactly what I was going to say.

              Lenovo ThinkPad… Not ideapad

              Excluding ideapad is important, they are no better than other junk.

        • @RedReaper@infosec.pub
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          1 year ago

          Company I work at does HP warranty repairs on hehalf of HP and the number of fuckin shattered screens from the shitty plastic hinge screw housing being shorn off was absurd.

          It seems to be the case with a lot of the bezel-less designs, since I know I’ve seen some other brands with the same problem.

          I just hate that they seem to have decided it’s more profitable to just leave the shitty design as-is and deal with the repairs than to actually design that shit better.

          $200 definitely seems reasonable though on part cost alone, since HUs are typically the 2nd most expensive order able part besides the system board itself.

          • @weeeeum@lemmy.world
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            21 year ago

            I recently had a Lenovo that made me wanna tear my hair out. Bad hinge on the screen assy, I move the screen and everything to the new back cover. The way it’s designed is if you don’t route the cable on the correct side of the hinge it will rip the display cable out and short all of the pins.

            I thought I was finished after I closed it and when I opened it the backlight was dead, great, now I need another screen. New screen comes in and dead backlight again, turns out it’s a bad MOTHERBOARD. I even tested for it before ordering the screen, the motherboard worked normally and runs on an external display. So now I would have bought a new back cover, screen and motherboard. My boss just decided to buy the guy a new laptop because of the nightmare this thing has become, sucks cause it’s a loaded expensive 10th Gen Intel i7 and we obviously have to comp him with an equivalent laptop.

            Sometimes people don’t realize how hard this stuff is and why it’s so expensive. Not to mention apple will perforate their cables (just like in notebooks so the paper tears cleanly) to make the cables rip when repairing them.

    • @WaxedWookie@lemmy.world
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      141 year ago

      Are they not large format commercial printers that cost several thousand dollars (or vinyl cutters)?

      What’s wrong with grabbing $100, buying a brother laser printer, and using the change to buy a hammer to obliterate it in case it starts getting any ideas?

    • @cobra89@beehaw.org
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      11 year ago

      Or just buy a cheap laser printer, probably a brother, that doesn’t have any of that bullshit.

      Also AFAIK this is some HP program where you sign up for it as a service and they send you ink cartridges. It’s as dystopian as you’d expect:

      Sign up & pick a plan. Choose a plan based on how often you print, not how much ink you use. Plans start as low as $0.99/month. Every page costs the same, so you can print high resolution photos for the same price as black and color documents.

      Your printer detects when you’re low on ink or toner and automatically ships more when you need it.

      Change or cancel your plan anytime with unused pages rolling over each month and extra pages cost just $1.

  • PopShark
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    381 year ago

    I have literally filed a BBB complaint in the past for HP over their stupid ink subscription being fucky

    • @Knightfox@lemmy.one
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      411 year ago

      From what I’ve heard the BBB is as much a BS organization as HP, companies can pay to have the complaints removed.

      • Kumatomic
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        41 year ago

        I’ve had good results using them, but the company you’re complaining against has to care about the rating they’re. I’ve even gotten Scamazon to replace valid reviews they removed. If the business isn’t a member and doesn’t care there’s nothing they can do but send a letter to be ignored. Not endorsing them, but just sharing my experience so far.

  • ares35
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    91 year ago

    not defending hp at all, but it’s a sub service and not any different than the cable company shutting off your internet (think: ink) for not paying. the modem (think: printer) is still there, but doesn’t ‘work’ until the bill is squared-away, even if it’s your modem-not theirs…

    printer is enrolled in “instant ink”. those instant ink cartridges they send out are custom, ultra-high capacity ones you can’t buy retail (decreases costs of shipping by greatly reducing the frequency of those shipments). of course they’re gonna shut it down if you fail to respond to the barrage of emails and popups that preceded that point.

    • @millie@beehaw.org
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      1 year ago

      What? No. You pay your internet service provider for internet service that they provide. You don’t pay them to use what you already own. If you have an ink cartridge in your printer the ink and the printer belong to you already.

    • Uranium3006
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      91 year ago

      why can’t you just buy ink for a printer and not have to do this boring cyberpunk dystopian bullshit

    • @ieatpillowtags@lemm.ee
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      521 year ago

      The right response would be to discontinue sending ink, not disable the printer and preventing them from using the ink they already paid for.

      • Sabata11792
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        131 year ago

        The share holders disagree since that’s an unprofitable opinion.

      • ares35
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        11 year ago

        they send out those oversized cartridges in advance of you needing them, and before subcription costs have ‘paid’ for them.

      • Norah (pup/it/she)
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        81 year ago

        No, because they charge a subscription per number of pages you print. Yes, even when you have physical possession of the ink. It’s like going to the store to get something printed, only from the comfort of your own home!

        List of subscription tiers for HP's Instant Ink service.

    • @Umbrias@beehaw.org
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      71 year ago

      Nothing about those ink cartridges is special enough to justify the kind of locking you’re justifying here, nor is a printer a service relying on HP operations to run in the same way an internet service or gas service is. And that’s all assuming this was a rented printer, not an owned one.

    • @FireTower@lemmy.world
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      91 year ago

      Most of the people buying these printers don’t know at the time of sale they’re getting stuck in a subscription service system.

      • ares35
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        11 year ago

        the signing up for an account and needing to give a payment method isn’t enough? hp even warns you that the requisite automatic firmware updates will disable the ability to use ‘non genuine’ consumables with the printer.

    • @EndlessApollo@lemmy.world
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      21 year ago

      But it doesn’t cost HP anything to just let you keep using the stuff that you already own. ISPs are at least actively providing a service. They suck for plenty of other reasons, but it it does cost money to provide someone with internet, so it makes sense they’d shut off your internet if you don’t pay. HP is just being blatantly evil by bricking products you own to extort you for more subscription money

    • But in this analogy, instead of disabling the ink/internet, they disabled your entire printer/computer. They didn’t withold further service, they actively made something this person already owns useless through a malicious backdoor.

      • @derpgon@programming.dev
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        111 year ago

        That’s the issue, people won’t stop buying these things and then complain - selling a scam calling it a feature should be illegal and all these practices should be called out as much as possible.

  • @Coreidan@lemmy.world
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    521 year ago

    I made the mistake of buying an HP printer. Fortunately I only spent $70 on it.

    Then the ink cartridge ran out as I used all the ink up. So instead of buying more ink I purchased a new printer. This time it was a color inkjet from Brother that will last me years on the first ink cartridge.

    Funny how it works. Fuck you HP.