I think the widespread use of chat clients and services like slack in large companies has changed this norm.
There was a time where it would be unprofessional, but now its a solution to the communication flaw inherent in written messages. Conveying emotion.
My spouse works fairly high up at one of the evil tech giants and their team was very excited to be working with some dude who had written a computer language (I don’t remember the details) and someone had written him this very professional document requesting he read it and assess it, his only response to this very carefully prepared document was a “👍🏻” and literally nothing else lol, everyone was low key offended but no one said anything to him because they all basically considered him a celebrity
I work for a MSP, and we have a chat for “account managers”, a non technical position where they interact with the clients upper management, and tell them stuff we as techs shouldn’t (hard no’s, complaints, large project recommendations etc).
That chat is full of gifs, jokes, emoticons and some memes. I feel like the weird one not feeling comfortable doing that there. I do all that stuff too, but usually in smaller more private chats.
Ill message my boss and get a emoticon response sometimes, usually for simple yes or okay responses, and they’ll send out meme for some regular announcements like timesheets or stuff
Very well said.
Gonna use this argument anytime a boomer breaths.
I use the facepalm one all the time at work.