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The printer might just need a maintenance kit done to it. Those rollers are meant to wear out over time.
It is surprising they’d stop working after only occasional use. The rollers on my scanner are good for 30k scans.
You say “occasional use”, I read “given time for dust to collect”.
It’s this. All the printers at my office started screwing up in 2022 after barely any usage from 2020-2022.
Or even just cleaning from dust, maybe even spider webs.
Pretty much guaranteed. The rubber stops working as a function of time just as much as pages printed.
A maint kit is cheap and takes about 5 mins to install.
