• Nate
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    532 years ago

    They’ll get a slap on the wrist fine that nowhere near accounts for the amount of money they made doing this.

    • @Bluefruit@lemmy.world
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      372 years ago

      True but this also sets precedent for other cases which is an overall win. But i do wish the fines were bigger I agree with you there.

      • @Qwaffle_waffle@sh.itjust.works
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        32 years ago

        They need to do a percentage of revue, rather than a fixed price for businesses. Affects bigger companies harder, but let’s smaller ones still work through it.

    • MxM111
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      2 years ago

      By itself there is nothing immoral in software lock, but the way it is used here is immoral. It is common understanding and expectation that the scanner should work if there is no ink, thus locking scanner is doggy technique. Locking printer if you do not have ink, however, is totally fine, since it prevents printer damage.

        • 𝒍𝒆𝒎𝒂𝒏𝒏
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          42 years ago

          I miss old printers that would offer to print in black & white or composite black depending on which cartridge is low ☹️

          • CMLVI
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            182 years ago

            70% of the time, they’re different sizes. And if they aren’t, then the little chip on them let’s the printer know it isn’t the correct cartridge.

            If only it were so simple…

            • Ragnell
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              32 years ago

              If someone ever made dummy cartridges they would sell nicely, I suspect.

              • @Darkassassin07@lemmy.ca
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                102 years ago

                HP has locked down their cartridges so much that even third party hack ones require extracting the chip from a genuine cartridge.

  • @phario@lemmy.ca
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    182 years ago

    I love how so many comments and replies ascribe some form of ‘guilt’ to this, as if HP employees would feel shame. This doesn’t really mean anything to a company that size.

    One of the great things about moving to the UK is that, despite all its problems, consumer protection Europe is so much better than in the US.

  • @silvercove@lemdro.id
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    392 years ago

    HP has one of the worst customer experiences out there. I don’t understand why people keep buying HP trash.

    • Dudewitbow
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      92 years ago

      People use it because hp printers are cheap, but the users dont know what they are putting themselves into by buying hp.

  • Melpomene
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    152 years ago

    Yeah, last HP I bought got returned immediately because I couldn’t fucking print or do anything without registering the printer. Like I want HP monitoring every print job and scan because marketing.

    I think I ended up getting a Brother because at least it worked without access to the Internet.

    • fryOPM
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      42 years ago

      I’ve been using brother laser printers for over 15 years now. Toner is very reasonably priced from them and lasts forever. Plus, no sketchy things like forced registration.

      • TwoGems
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        22 years ago

        Can you recommend me a recent one that prints color too?

        • fryOPM
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          42 years ago

          I’ve been using the HL-L8360 for a few years and I still haven’t had to replace the cartridges it came with. Gone through probably 8-10 reams of paper in that time. The starter cartridges are the smallest of the three sizes too, so when they go I’ll just buy the big ones and probably be good for a half decade or more haha!

          If you’re looking for something a little cheaper, you could look into something like the HLL3210. I’m not sure which is true laser and which is LED, but usually the inexpensive ones are LED and not true laser printers. Really that only matters if you’re looking for that extra-crisp text from a laser printer. For day-to-day printing you’ll never care or notice.