Try this for formatting, to help readability
Knows & Doesn’t care: “[There is no record of this comment]”
Knows & Cares: “Gay people make me uncomfortable and I should work on that”
Doesn’t know & Doesn’t care: “HOW IS THAT HOMOPHOBIC?!”
Doesn’t know & Cares: “That’s homophobic? I’m sorry, I’ll do better next time!”
I first learned of this from Phantasy Star Online
Bone Apple Tea!